Frequently Asked Questions

What cleaning products do you use?

We use high-quality, professional-grade cleaning products that are safe and effective for residential and commercial spaces.

What are your prices?

Our cleaning services are priced by square footage and vary based on the type of clean requested (Standard, Deep, or Move-In/Move-Out). Because every home or business has unique needs and conditions, we provide customized quotes to ensure fair and accurate pricing. This way, you only pay for the level of service your space requires. 

estimates are always free!

Do you guarantee your cleans?

Absolutely, your satisfaction matters to us. If there’s ever something we missed, let us know within 24 hours and we’ll make it right.

Do you offer any discounts?

Yes, we proudly offer military discounts and special rates for new clients. Ask us when booking!

We also have pop-up promotions for things like new/soon-to-be parents, Father's Day, Mother's day.

Do you bring your own supplies?

Yes, we provide all cleaning products and equipment.

Although if their is a specific product you'd rather us use, were more than happy to do so!

Do I need to be home during the clean?

No, you don’t have to be home. Many clients provide us with access instructions. You can come back to a fresh, clean space.

⭐️⭐️⭐️⭐️⭐️
“I can’t say enough good things about MJ's Cincy Cleans! From the very beginning, communication was easy and professional.

They worked with my schedule and explained everything clearly. The team showed up on time and went above and beyond

— my home hasn’t felt this fresh in years!"

-Ashley

 

⭐️⭐️⭐️⭐️⭐️

“I’ll be honest, I was hesitant at first about hiring a brand new cleaning business, but I am so glad I gave MJ's Cincy Cleans a chance!

From start to finish, the service was professional, thorough, and far exceeded my expectations. They treated my home with care, paid attention to every detail, and left everything spotless. It’s clear that this business takes pride in their work and truly cares about their clients. What started as a trial has now turned into me booking regular cleanings.

Don’t let ‘new’ fool you — MJ's Cincy Cleans is amazing!”

-Edward